Privacy Policy

Last updated: October 2025

Welcome to North & Found (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Fill out a form, sign up for updates, or contact us.
Schedule a consultation or inquire about services.
Purchase or engage in a service through our website.

This may include:

Your name, email address, phone number, and business details.
Project-related information you share to help us understand your needs.
Payment details (processed securely through third-party providers like Wix Payments, Stripe, or PayPal — we never store your credit card information).

We also collect limited non-personal information automatically, such as:

Your browser type, device information, and general site usage through cookies or analytics tools (like Google Analytics).

2. How We Use Your Information

We use your information to:

Provide and manage our services.
Communicate with you about your inquiries, bookings, or projects.
Improve our website, content, and client experience.
Send updates, resources, or newsletters (only if you’ve opted in).

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Data Storage and Security

We store your information securely using encrypted systems and reputable third-party platforms. We take reasonable measures to protect your data from loss, misuse, or unauthorized access. However, please note that no online platform or email transmission is 100% secure, and you share information at your own risk.

4. Third-Party Services

We may use trusted third-party services for:

Website hosting (e.g., Wix, Framer)
Analytics (e.g., Google Analytics)
Payment processing (e.g., Stripe, PayPal)
Email communication (e.g., Gmail, ConvertKit, or Mailchimp)

These providers have their own privacy policies that govern how they handle your data. We recommend reviewing them if you’d like more details.

5. Cookies

We use cookies to improve your browsing experience and understand how visitors interact with our website. You can control or disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

Request access to your personal information.
Ask us to correct or delete your information.
Withdraw your consent for us to contact you.

To make a request, email us at [insert your business email address].

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Vicki Florio
Email: vickiflorio@gmail.com
Website: www.northandfound.ca